Customer Relationship Management

Creative Peppers is proud to announce that we have finalized an agreement with to become a Registered Consulting Partner within their partner ecosystem. This achievement recognizes the above-average combination of Creative Pepper’s industry expertise and global delivery model along with strong client satisfaction, tenacious leadership, and Salesforce certifications and thorough experience with Salesforce’s Customer Success Platform.

This agreement enables Creative Peppers to leverage Salesforce’s community portal, core rapid application development platform, and their analytics capabilities that will help our clients develop relevant and reliable solutions for their businesses’ key elements: consumers, partners, and employees.

In addition to offering hosting, WordPress development, marketing, technical support, and graphics services, Creative Peppers now offers our clients a full range of services on the platform. These services include: cloud strategy and implementation, business advisory, technology consulting, and managed support and services.

Ravi Mann, Founder and CEO of Creative Peppers, said, “We are extraordinarily happy to have finalized this agreement with Salesforce. This strategic partnership enables us to provide our customers with an entirely new level of innovation and technology that can enable them to foster better relationships with their customers, partners, and employees.”

About Salesforce (SFDC) is a cloud-based software company headquartered in the United States. While much of its revenue comes from the CRM (Customer Relationship Management) product, they also provide an array of enterprise applications that are complementary to the CRM, but are focused on customer service, application development, analytics, and marketing automation.

The CRM service has over 100,000 customers and is divided into several available categories: Marketing Cloud, Commerce Cloud, Service Cloud, Sales Cloud, Analytics Cloud, App Cloud, IoT, Community Cloud, and Data Cloud.

The Salesforce CRM is a single integrated CRM platform that gives your entire Enterprise organization a single, shared view of every customer. From marketing and sales to commerce and service, all departments are empowered with more opportunities for connection, engagement, and oversight on each aspect of their individual processes.

About Creative Peppers Inc.

Creative Peppers is an international company based outside of Austin, Texas that provides Premier Integrated Internet Solutions and offers a comprehensive array of services. Clients turn to Creative Peppers for help with Enterprise design, eCommerce implementation, IT augmentation and support, hosting and support, system integration, staff training, business process redesign, project management, and systems administration.

With customers based around the world, Creative Peppers strives for innovation that enables customers to remain competitive today, while having the ability to scale as needed for tomorrow.

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